Process Improvement Group CEO Craig Reid's Presentation "The Process Revolution" at Building Business Capability, Sydney

For those of you unable to make Craig's presentation a few weeks ago at Building Business Capability, Sydney, I hope you enjoy this video of his presentation.

Regards,

The Process Improvement Group

October 02, 2014

Process Improvement Success at ANZ Bank

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Thanks to our friends at PEX Network we're happy to be able to share the following article with you.

Download ANZ's Process Success 

Regards,

The Process Improvement Group

September 29, 2014

How Australia’s largest customer-owned bank will originate an extra $12 million of Personal Finance annually through BPM

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Thanks to our friends at PEX Network we're happy to be able to share the following article with you.

Click here to download "How Australia’s largest customer-owned bank will originate an extra $12 million of Personal Finance annually through BPM"

Regards,

The Process Improvement Group

September 24, 2014

The Process Revolution - Slide Pack Now Available

Our CEO Craig's slide pack from his presentation "The Process Revolution" is now available for download below.

We think that some of the slides would make great posters to inspire process revolutions in organisations everywhere!

If you stick 'em up we'd love you to send us a photo - enquiries@processigroup.com

August 15, 2014

Hear CEO Craig Reid Speak at The Australian Payroll Association Conference in Melbourne on Thu 23rd Oct

Almost 400 delegates attended the 2013 conference making it the number one payroll event in Australia.  This is what some of them had to say about it.

"A fresh new approach to payroll topics.  The APA conference gets better and better each year" - Debra

"Great conference, so much information that is relevant to our business at the current time.  Thank you APA" - James

"Excellent conference that provides practical and valuable presentations. Not only do you learn what's new and ensure solid foundations with reinforcement of current best practices, but also a great way to get motivated in your business hearing what other companies are doing" - Nicole

"A very worthwhile day with informed and interesting speakers and great content in their presentations.  Love how you are working on a paradigm shift" - Leonie

"The 2013 conference was great!  Full of informative speakers with fun along the way.  It has been great meeting new people, thanks heaps APA" - Belle

"What a fantastic conference.  It has cemented my belief in APA, with Tracy and her team.  I have enjoyed every minute and it was so nice to meet passionate payroll professionals.  Together we can make change and drive systems, software and legislation feedback.  Thanks for being an empowering body" - Michela

"Once again APA has put on an excellent conference with top notch speakers and first class content very well targeted to payroll professionals" - David

"My first APA conference, well organised, knowledgeable speakers, great venue.  I'll be attending every year" - Joe

"I enjoyed all presentations and was able to take a lot of suggestions and procedures back to my workplace" - Margaret

"Great conference, we'll definitely be back next year" - Pauline

"I would thoroughly recommend all who are involved in payroll services to attend the Australian Payroll Association conference in the future.  Enjoyable and enlightening day" - Bernadette

DETAILS

Theme: Where compliance meets efficiency, payroll magic happens

Date: Thursday 23 October 2014, 8.00am to 5.00pm

Venue: Melbourne Convention and Exhibition Centre

Agenda: Check out the full agenda at our website.

Structure:  Three presentation streams.  Delegates receive slides from all 18 presentations.

Recommended for: Anyone working in or managing the payroll function in Australia

To secure early bird tickets BOOK NOW.  Member discounts apply

For bookings of three or more delegates, please contact Kylie for a discount code which entitles you to a free ticket for every two tickets purchased. 

We look forward to seeing you there.

July 14, 2014

2014 Report: The Pursuit of Process excellence in Asia Pacific

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Thanks to the guys over at The Process Excellence Network I'm able to share this report with you.

A survey on process excellence was recently conducted across Asia, Australia and
New Zealand, featuring insights from 105 respondents in more than 19 industries.
This report, produced by PEX Network, explores the challenges, trends and efforts
across the Asia Pacific (APAC) region to reduce costs, meet changing customer
demands and support business change.

I hope you enjoy it.

Cheers,

TPN

April 24, 2014

Organizational Surveys: How to Create a Process Maturity Benchmark

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Analysts often approach assessing organizational process maturity by running workshops or “walking” processes. These approaches can be time consuming and it’s often difficult to consistently measure the maturity of the processes.

In this paper I look at a way to measure organizational process maturity using simple, web-based survey tools.

In summary, I explain:

  • Why a process maturity benchmark is of value
  • What web-based survey tools can be used and their key features
  • What questions to ask to get meaningful results
  • How to use the survey on an ongoing basis to quantify improvements

Click here to download

April 15, 2014

Have Your Say On My New Book!

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I'm currently researching the writing of my new book and I'd love to have your feedback on some of my ideas for the book title and content.

The central question of the book revolves around the following:

"Why should my organisation embrace business process improvement and what will happen if we don't?"

The book is not intended to be an academic text or overly focussed on methods - it's designed to be a rallying call to leaders of organisations to say "here's what will happen if you embrace the business process revolution, and here's what will happen if you don't".

I am currently considering the following titles and would appreciate if you can pick the title that resonates most with you. Also if there is any specific content you'd like to see covered in the book, please leave a comment.

Pick The Title That Resonates With You Most
  
pollcode.com free polls 

Cheers,

TPN

April 04, 2014

Webinar With The Process Ninja: Register Now!

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I'm delighted to announce that I'll be hosting a webinar on the 29th April at 2pm Australian Eastern Standard Time with the guys from Bosch SI to talk about my latest whitepaper "Achieving Organisational Effectiveness and Agility with Smart Process Applications".

Register for the webinar by clicking here.

Abstract:

Today’s latest evolution in business process technology takes us another step further in the ability to respond to our customers and their needs. The focus on organisational efficiency remains but the emphasis has started to swing towards a new goal – effectiveness. Allied with the need for large organisations to be faster to market with new offerings in order to remain competitive, smart process applications are delivering the functionality to achieve organisational agility and effectiveness. This whitepaper explains these key challenges and explains the benefits that smart process applications can deliver.

Cheers,

TPN

March 18, 2014

Free Whitepaper - Achieving Organisational Effectiveness and Agility with Smart Process Applications

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My latest whitepaper "Achieving Organisational Effectiveness and Agility with Smart Process Applications" is now available for free download from the Bosch Software Innovations website.

Click here to download (sign-up required).

Abstract:

Today’s latest evolution in business process technology takes us another step further in the ability to respond to our customers and their needs. The focus on organisational efficiency remains but the emphasis has started to swing towards a new goal – effectiveness. Allied with the need for large organisations to be faster to market with new offerings in order to remain competitive, smart process applications are delivering the functionality to achieve organisational agility and effectiveness. This whitepaper explains these key challenges and explains the benefits that smart process applications can deliver.

Cheers,

TPN

January 14, 2014

Start Your 2014 Process Improvement Initiatives The Right Way

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The difference between success and failure is often a lack of expert guidance. 


With over 10 years experience in all aspects of business process improvement I can help your organisation get results quickly

Whether you want help for a day, a week or on a longer-term basis, I'd be delighted to have an obligation free discussion with you.

Please contact me on +61400731029 or craig@theprocessninja.com.

Details of my current services and industry experience are available on my consultant profile.

Regards,

Craig Reid - The Process Ninja

P.S. I am also available for speaking engagements or writing process related content for your organisation.