A bit about DST’s Automated Work Distributor (AWD) - BPM Software

Before I say anything else, I receive no payments, no special favours or anything else for mentioning BPM software sold by these guys or anyone else. I just like letting the world know about the BPM software that is out there, because process automation rocks. They did buy me a coffee, though, which was nice.

I was lucky enough to catch up with Nick Frolich (Director of Sales for DST Global Solutions) last week. Believe it or not but I was totally unaware that their product (Automated Work Distributor) even existed or who DST were. Turns out that they are the biggest supplied of BPM software to the financial service industry in the world, which makes me look pretty thick. Saying, that their clients span a multitude of different industries.They have 400 clients using AWD worldwide and have been going for 30 Years. I didn't even know they made software back then...

What 's impressive to me were a number of case studies that outlined the tangible benefits of implementing the software. Some highlights included:

• Reirement Plan saving project where AWD reduced loan processing time by 84% & reduced FTE's by 67%
• Mailroom workflow project that saved $2M over 5 years
• Life insurance project - achived 50%+ efficiency gains in processing
• Life insurance servicing project - per transaction processing costs reduced by 55% with 21% internal rate of return
• Hospital project - saved $1M by automating paper based systems

These are the kind of stats I like to see. Proof that automation of process provides tangible benefits. I'm not saying that AWD should be your chosen BPM system - that's up to you, but it's certainly a product worth looking at if you are looking at automating your business processes.

TPN

Comments

[ANJANA]

But the problem with this is that there is no future afterlearning the tool.I worked in this tool for 3 years and know everything from development and maintainence point of view.But it is nowhere in India.So I am helpless and not getting job anywhere.

[Charl Asuit]

Hi Anjana. AWD has been implemented for AEGON Religare Life in India, see http://www.dstglobalsolutions.com/newsandevents/news.cfm/1509-AEGON-Religare-Life-Insurance-implements-enhancements-to-DST-Global-Solutions--AWD.html

Might be something that you could look into.