Process Tip: Don't become "one of them"

After a while in an organisation you will get a feel for which of the staff are one of “those people”. They are the whingers, the complainers, who revel in negativity but are prepared to do absolutely nothing to improve their situation or others. They love to wallow in misery like a giant impotent hippo. Don’t become one of them. Always stay positive, and if you find yourself feeling down, in a rut or negative, just think “what can I do to change this”, and then (the most important part) actually do something about it. And what about them? Do everything you can to get rid of them – they don’t just bring the organisation down, but like a giant grey snowball of depression they gather momentum by bringing everyone else down with them.

 

Don’t let the snowball start rolling. Melt it in its tracks.

Comments

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Loved the post as usual Craig... however you surprised me in your ending! I was expecting your usual positivity to result in a statement about how you would use your expertise in the field to "turn the beat around" with these naysayers... not just "get rid of them".

Of *course* I've worked with my fair share of these types... I call them "BPM" (Business Process MARTYRS)... lol

However, as a change oriented, positive kinda fella, I feel energised locking horns with these types and trying to bring them around at looking at things my way (the RIGHT way ;-) lol...

Typically these naysayers are the ones who have been in the organisation(s) forever, and have seen all kinds of flavour-of-the-month methodologies and change programmes come and go, ebbing and flowing, and ultimately leading the business to the same place they were aeons ago.

It is therefore tough to bring them around to the idea of cheering on change for the umpteenth time.

I say *embrace* them... don't ditch 'em!! For a business to work effectively you need a good balance of all kinds of people. If everyone just jumped on the change band wagon with cheery grins, open minds and ra-ra-ra; you'd have no one about to tell you what a ridiculous idea it was, point out all the inefficiencies and help you keep objective, grounded and kicking ass thru process improvement solutions (katpis) LOL! :-)

By the way... I'm trade marking that last one... haha

[The Process Ninja]

Katpis...I love it! Well, you know what I mean.

I suppose I was thinking more of BAU than necessarily projects involving change. I've worked with more than one of those people who constantly whinge and whine and I just think...why expend the effort on these people. But if it came to one of MY projects, well, that's a different story...that's when the ninja PR machine rolls out...