The Process Ninja

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Craig Reid is known throughout the business world as "The Process Ninja". He is a passionate advocate of business process management.

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Recent Posts

  • Putting the Super in Supermarket Processes
  • Absence Makes the Process Grow Fonder?
  • Process, Learning & The Division of Labour
  • The Process Ninja Blog Manifesto
  • Why I'm Bored of Theory and What the Future Holds for this Blog
  • Obituary: Dr. Eliyahu M. Goldratt 1947-2011
  • Linking Process, Procedures & Business Requirements to Successful Customer Outcomes - a Business Analyst Guide
  • Whitepaper: Customer Experience Management & Continuous Improvement Program
  • Process Black Holes
  • CEM Method - An Introduction to Customer Centric Process Design
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Categories

  • About This Blog
  • Blogs
  • BP Trends
  • BPM
  • BPM Networking
  • BPM Software
  • Broken Processes
  • Business Books
  • CEM Method
  • Change Management
  • Communication
  • Controls
  • Credit Crunch
  • Customer Experience
  • Education
  • Efficiency
  • Enterprise Architecture
  • Facilitation
  • Forrester
  • Gartner
  • Innovation
  • iPhone
  • ITIL
  • Lean
  • Measurement
  • Outside-in
  • People
  • Procedures
  • Process Improvement
  • Process Knowledge Initiative
  • Process Mapping
  • Productivity
  • Six Sigma
  • Small Business
  • SOA
  • Social Networking
  • Training
  • Web/Tech

Archives

  • February 2012
  • January 2012
  • August 2011
  • July 2011
  • June 2011
  • May 2011
  • April 2011
  • March 2011
  • February 2011
  • December 2010

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